# Nora

- [Introduction](/nora/introduction.md)
- [Terminology](/nora/terminology.md)
- [Skills](/nora/skills.md)
- [Email intake and Email whitelisting](/nora/skills/email-intake-and-email-whitelisting.md)
- [Role-based access](/nora/skills/role-based-access.md)
- [Chat agent integration](/nora/skills/chat-agent-integration.md)
- [Email Follow Up](/nora/skills/email-follow-up.md)
- [Configuration guide](/nora/configuration-guide.md)
- [Setting up webhooks](/nora/configuration-guide/setting-up-webhooks.md)
- [Process a submission via API](/nora/configuration-guide/process-a-submission-via-api.md)
- [Create a submission export flow](/nora/configuration-guide/create-a-submission-export-flow.md)
- [Set up email follow-ups](/nora/configuration-guide/set-up-email-follow-ups.md)
- [Email notifications](/nora/configuration-guide/email-notifications.md)
- [Insly Ledger integration](/nora/configuration-guide/insly-ledger-integration.md)
- [Setting up configuration](/nora/configuration-guide/insly-ledger-integration/setting-up-configuration.md)
- [Import and update templates](/nora/configuration-guide/insly-ledger-integration/import-and-update-templates.md)
- [Exporting to Ledger](/nora/configuration-guide/insly-ledger-integration/exporting-to-ledger.md)
- [Multi-factor authentication](/nora/configuration-guide/multi-factor-authentication.md)
- [Processing limitations](/nora/processing-limitations.md)
- [API documentation](/nora/api-documentation.md)
- [Authentication and limits](/nora/api-documentation/authentication-and-limits.md)
- [API Client Management](/nora/api-documentation/api-client-management.md)
- [API Token](/nora/api-documentation/api-token.md)
- [Submissions](/nora/api-documentation/submissions.md)
- [Templates](/nora/api-documentation/templates.md)
- [Processing](/nora/api-documentation/processing.md)
- [Files](/nora/api-documentation/files.md)
- [Webhooks](/nora/api-documentation/webhooks.md)
- [Users](/nora/api-documentation/users.md)
- [Models](/nora/api-documentation/models.md)
- [DSP factsheet](/nora/dsp-factsheet.md): Data privacy, security controls, retention, and compliance posture for Nora.