Testing, go-live and hypercare

What it is

The route from Demo testing to steady live use.

What you decide

• Go-live date.

• First group of senders (a phased launch is recommended).

What to send us

• Expected volumes: per day and per month at launch, plus a realistic near-future figure. We use them to plan capacity.

• Test results: for each issue, the submission link plus what you expected.

When

• Volumes: 🟡 TESTING

• Go-live date and first senders: 🟢 GO-LIVE

Testing in Demo

• Use as many real, varied submissions as possible: different brokers, formats and levels of completeness.

• Test the whole route: send, receive follow-up, reply, check the quote in Ledger.

Hypercare (first weeks live)

• Insly may spot-check some submissions before export to verify the data. Checked submissions continue automatically straight after.

• Priority support after go-live.

Related: Set up human spot checks