> For the complete documentation index, see [llms.txt](https://docs.ai.insly.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ai.insly.com/nora/skills/email-intake-and-email-whitelisting.md). # Email intake and Email whitelisting ### Email intake The simplest way to submit information to Nora is by email. Brokers can send their submissions directly to a dedicated email address, and Nora will automatically extract and structure the data — no login required, no forms to fill out, no learning curve. This means brokers can continue working the way they always have, while your team benefits from automated processing on the backend. The submission is instantly available in the Nora UI, where another team member can pick it up and validate it. Email intake also supports workflows where the submitter and the processor are different people. A broker can email in a case, and your internal team handles everything from there. It's fast, flexible, and removes friction from the submission process. Email intake is available on all plans and is pre-configured out of the box. ### Email whitelisting Not everybody should be able to commandeer your time and attention. Nora gives you control over who can submit via email. You can define which domains or individual email addresses are allowed to send submissions into the system. Only messages from whitelisted senders will be processed — everything else is ignored. This keeps your intake clean, your workflow focused, and your team protected from spam or irrelevant submissions. Whitelisting can be configured at the domain level (e.g., all addresses from `@brokerfirm.com`) or for specific individual addresses. You have full flexibility to adjust the list as your broker relationships evolve. It's a simple safeguard that ensures only trusted partners can access your underwriting pipeline. {% hint style="info" %} For information on how to set up this feature, please [reach out to us](/readme.md). Email whitelisting is available on the M plan and upwards. {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.ai.insly.com/nora/skills/email-intake-and-email-whitelisting.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.